How to claim a refund
Before claiming a refund please read Terms of Service (TOS) to make sure your request complies/ make sure you are eligible for a refund.
- Upon claiming a refund be prepared to give us some basic information to do with your account so we can proceed with the refund.
- Go to our website and click "Client Area"
- Click "Open Ticket", when filling in the ticket please make sure to state you wish to receive a refund and follow any instructions you may be given via management +
- Wait till the ticket has been seen to and then you will either get it approved or denied.
Facing Any Issues ?
Make sure you have followed each step carefully and thoroughly.
If you are still having trouble, you're able to reach out to our support team at any time and we will do our best to reply as quickly as possible!
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